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The skills needed by Connexions personal advisers to develop internet-based guidance

Date: 01 March 2010

This research examined the skills and competencies that were thought to be increasingly needed by Connexions personal advisers in order to develop their practice in the area of internet-based guidance.

Technology has already influenced, and will continue to influence, not only the ways in which guidance services are accessed by clients, but how they are used by them. This placed new demands on Connexions personal advisers (PAs). Our research examined the skills and competencies that will be increasingly needed by careers advisers to develop their practice in the area of internet-based guidance. It also gave young people a voice to identify how they wanted guidance services to use technology in the future.

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Anna Riggall

Research manager

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