SERVICES

Behavioural Change > Quality, impact and what people say about us

The views of other professionals:

include provides very good service to young people with substance misuse. Glad you exist because not our area of expertise and glad to have specialised service.’

‘Excellent work was undertaken with a Year 10 permanently excluded girl who was successful on the course and will hopefully go to college. include provides a very good service for pupils needing support with drug issues and prevents further problems as they are growing up.’

include engage with a young person that may not be attending school or to assist with strategies to avoid permanent exclusion from school. They provide structured, intensive support that is not offered by most other training providers and is often necessary for clients who have difficulty engaging.’

The views of parents/carers:

‘I think C's progress has been very good since being on this scheme. I see her everyday and have noticed a great change in her attitude and her behaviour. She seems to have a lot more respect for people around her it is nice to see that people are willing to give her another chance.’

‘J has really enjoyed her time on Turnaround. She has become a much calmer person. Staff were great, very helpful and friendly.’

‘A is much calmer and her temper has reduced, she's much nicer to live with! We no longer face court action as she attended course when she wouldn't attend school and she's avoided an ASBO as a result of anger management.’

Some views of beneficiaries of the project

‘I found the course a great help, the staff have been really good, they have helped me to get my life back on track.’

‘I think the staff are friendly, fun and they nudges us to help ourselves and others around us.Yes, I really enjoyed it.’

‘I have become more confident and my mood has chilled. I get on with other people better than I used to, friends, family, strangers. I smoke less hash.’

‘I learnt to stop cheeking my Mum, to calm my temper and to cut down on drugs. The staff are sound, thanks for everything.’

Measures of Impact

Turnaround 2005-2006:

  • 88% attendance overall (with 12% authorised absence)
  • 73% of young people did not offend whilst on project
  • 76% of young people went on to a positive destination
  • 68% of young people rejected or reduced their substance misuse